Comparative Agility and GDPR - Our Commitment to Data Privacy

Comparative Agility is committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law. Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

GDPR FAQ

1. Do we process personal data of our customers?

The only personal information we use and collect is an email address.

2. Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. For example, we currently store data in data centers provided by Amazon Web Services (AWS) located in the US (see https://aws.amazon.com/security for information on their security practices). We may also allow employees located in the US and Europe access to certain data for product development, customer and technical support purposes. We disclose in our Terms of Use that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

3. Can Comparative Agility assist my company with responding to an Individual Rights Request (Subject Access Request)?

We will assist our customers with responding to individual rights requests. Please contact us at support@comparativeagility.com to request assistance with any such individual rights requests.

4. Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Comparative Agility features require that data be transferred to the US as our employees may need access to data stored in the EU for technical and support related reasons. In all cases where data is transferred outside of the E.U., Comparative Agility commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

5. What if I have additional questions or need your assistance regarding GDPR, Privacy Policy and/or ToS?

Please feel free to contact us at support@comparativeagility.com or at our mailing address below:
Comparative Agility, LLC.
3225 McLeod Dr.
Las Vegas, NV 89121
USA